Valencia Heights Water Company

Billing

The water bill consists of the following charges

  • A monthly fixed service charge (cost is dependent on meter size)
  • A variable water usage charge (based on the prior month’s consumption)
  • A variable Stormwater Assessment fee (based on the prior month’s consumption)

 

Payments

 

  • Water Bills are mailed or emailed near or on the fifth (5th) of every month.
  • Due Date for Payments is the 25th of every month
  • Second (2nd) notices are mailed in envelopes on the next business day following the 25th
  • In the office, we only accept cashier checks, personal checks, money orders, and cash
  • During regular business, payment can be left at our office, or you can use the front door mail slot to drop payments after hours and holidays.
  • For your convenience, you can pay online with a credit card (small fee applies)

 

If you are unable to make your payment by the 25th, and to prevent a late fee, please call the office to make a payment arrangement.

 

Office Hours:

Monday – Thursday    8: 00 a.m. to 6:00 p.m.

Fridays                       Closed

 

Contact Us:

 

Address:          3009 East Virginia Avenue

                        West Covina, CA  91791

Phone:             (626) 332-8935

Fax:                 (626) 332-9441

Email:              info@vhwc.org

 

 

In the event of an emergency after-hours, please call (626) 332-8935, leave a detailed message with a call back number in the emergency mailbox (option 2) and the on-call water system operator will return your call.

Important Dates

Upcoming Board Meetings

  • Wednesday, June 23, 2021
  • Wednesday, July 21, 2021
  • Wednesday, August 18, 2021

Upcoming Events

In observance of Memorial Day, the office will be closed on May 31, 2021.

In observance of Independence Day, the office will be closed on Monday, July 5, 2021