Valencia Heights Water Company

Billing

The water bill consists of the following charges

  • A monthly fixed service charge (cost is dependent on meter size)
  • A variable water usage charge (based on the prior month’s consumption)
  • A variable Stormwater Assessment fee (based on the prior month’s consumption)

 

Payments

 

  • Water Bills are mailed or emailed near or on the fifth (5th) of every month.
  • Due Date for Payments is the 25th of every month
  • Second (2nd) notices are mailed in envelopes on the next business day following the 25th
  • In the office, we only accept cashier checks, personal checks, money orders, and cash
  • During regular business, payment can be left at our office, or you can use the front door mail slot to drop payments after hours and holidays.
  • For your convenience, you can pay online with a credit card (small fee applies)

 

If you are unable to make your payment by the 25th, and to prevent a late fee, please call the office to make a payment arrangement.

 

Office Hours:

Monday – Thursday    8: 00 a.m. to 6:00 p.m.

Fridays                       Closed

 

Contact Us:

 

Address:          3009 East Virginia Avenue

                        West Covina, CA  91791

Phone:             (626) 332-8935

Fax:                 (626) 332-9441

Email:              info@vhwc.org

 

 

In the event of an emergency after-hours, please call (626) 332-8935, leave a detailed message with a call back number in the emergency mailbox (option 2) and the on-call water system operator will return your call.

Important Dates

Upcoming Board Meetings

  • Wednesday, July 22, 2020
  • Wednesday, August 19, 2020
  • Wednesday, September 23, 2020

In observance of Independence Day, the office will be closed on July 6, 2020